AI & Automated Processing Disclosure

1. Where We Use AI

We may use AI and automation for: website chat or virtual assistants; routing and prioritizing inquiries to the right dealer; drafting and curating content; analytics and fraud or security detection; and improving customer experience.

2. Data Used

AI tools may process information you provide (inquiry details, contact information) and site-usage data, per our Privacy Policy. We use reputable providers under contract and do not permit them to use your personal information to train their own models except as disclosed or permitted by law.

3. Human Oversight

Estimates, contracts, and decisions that materially affect you are made or reviewed by people, not solely by automated means. You can request human assistance at any time via 1-866-733-5811.

4. Accuracy

AI-generated content may contain errors and is provided for general information only; it does not constitute professional or binding advice. Binding terms come only from a written agreement with an authorized installer.

5. Your Choices & Rights

You can decline chat or automated tools and contact us directly. Where applicable law provides rights regarding automated decision-making or profiling (for example, CPRA, PIPEDA, or GDPR-style regimes), you may exercise them via the Data Subject Access Request process or policies@interlockgroup.com.

6. AI Crawling of Our Site

Our stance on AI systems reading, citing, and training on our public content is expressed in our robots.txt and Terms of Service; rights in our images and media remain governed by the Image & Media Licensing Policy.